Home / Channels
Every channel, one queue.
Email is there at launch. More channels are added in stages, and each one lands in the same inbox.
Roadmap
Channels and when.
| Feature | What it does | Status |
|---|---|---|
| Shared addresses into the inbox | At launch | |
| SMS | Text messages | Coming later |
| Chat | Website chat | Coming later |
| WhatsApp Business | Coming later | |
| Social DMs | Facebook and Instagram messages | Coming later |
| Phone | Inbound and outbound calls | Coming later |
Phone
Voice, in the same thread.
Calls will sit next to the emails and messages from the same customer.
Tell us your channels.
We'll show you what's there at launch and what comes later.